We use cookies to make interactions with our websites and services easy and meaningful, to better understand how they are used and to tailor advertising. You can read more and make your cookie choices here. By continuing to use this site you are giving us your consent to do this.


SES: Building a single customer view

SES is a communications satellite company that has 65 satellites that cover 99% of the world population — distributing over 7,700 digital TV channels to 325 million homes globally. As part of a new business strategy, SES needed to transition from a wholesale, infrastructure provider to an end-to-end service provider to customers across the world—from the crew on a ship in the Pacific that needs access to Netflix to direct-to-home platforms that want to better understand how their customers use their services.