Dreamforce 2019: Introducing MuleSoft & Service Cloud Solution: Maximize Agent Effectiveness
Service agents are toggling between 10 different tabs to resolve a case for a customer. Imagine - what if the information in those 10+ systems was available from within Service Cloud? Join this session to see a demo of the MuleSoft Accelerator for Service Cloud, a joint MuleSoft and Salesforce solution to ease integration between Service Cloud and other systems taking an API-led approach. Hear how in partnership with MuleSoft and Salesforce, Deluxe supercharged their service agent effectiveness.