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Dreamforce 2019: MuleSoft & Service Cloud: Unlock Siloed Data to Create a Single Customer View - no form

Today's service operations expand beyond the call center with customers now expecting more personalized engagement. But how can companies meet these expectations when 80% report their customer, product and order history data is siloed? Join us to learn how BMW was able to unlock data across the business, enable their service agents to gain deeper customer understanding, and scale faster with a single customer view with MuleSoft and Service Cloud.

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